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HARDWOOD CARE

Hardwood Care and Maintainence
Troubleshooting Finished Floors
Troubleshooting Stained and Waxed Floors

HARDWOOD CARE AND MAINTAINENCE

Advanced finish technology and innovative products make wood one of the easy-care flooring materials today.  A few preventative measures can preserve a beautiful finish and keep maintenance to a minimum.

  • Never wet-mop a wood floor.  Standing water can dull the finish, damage the wood and leave a discoloring residue.  It is also important to not use a water-based cleaner.
  • Vacuum or sweep weekly to eliminate fine particles of dirt and grit.  The vacuum head must be a felt or brush type.  Do not use a vacuum with a beater bar head.
  • Remove spills and stains immediately through a soft cloth and cleaning products recommended by the manufacturer.
  • Remove any moisture from the hardwood floor immediately
  • Never use sheet vinyl or tile floor care products on wood floors.  Self-polishing acrylic waxes will cause wood to become slippery and appear dull quickly.  The only remedy in this situation is to sand and refinish the floor.
  • Never use sheet vinyl or tile floor care products on wood floors.  Self-polishing acrylic waxes will cause wood to become slippery and appear dull quickly.  The only remedy in this situation is to sand and refinish the floor.
  • If waxing, do not over-wax a wood floor.  If the floor dulls, try buffing instead.  Avoid wax buildup under furniture and other light traffic areas by applying wax in these spots every other waxing session.
  • Place mats and throw rugs at doorway exteriors and interiors to help prevent the tracking of grit, dirt, and sand.
  • Avoid using shoes inside the home if possible to minimize tracking of grit, dirt, and sand
  • Especially avoid using cleats, sports shoes, and high heels because they can dent the floor.
  • Put soft plastic or fabric-faced glides under the legs of furniture to prevent scuffing and scratching.
  • When moving heavy furniture, completely pick up the furniture and carry, rather than slide, to best protect the wood flooring.
  • For wood flooring in the kitchen, place an area rug in front of the kitchen sink to prevent water exposure.  Avoid imported rugs, as most of them are not treated with the correct backing to protect the floor under it.
  • Use a humidifier in the home throughout the winter months to keep all wood movement and shrinkage to a minimum.
  • Exposure to the sun and its UV rays accelerates the oxidation and aging of wood and fabrics.  Rearrange your rugs and furniture periodically so the floor ages evenly.
  • Although it is common to place an area rug over wood, be sure if you have UV cured flooring, not to use rubber padding.  The combination of the chemicals in the pad and the finish from the wood will cause a reaction and floor discoloration.

TROUBLESHOOTING FINISHED FLOORS

If the scratches or stains are in the finish (superficial), the fix is probably a surface fix.

Scratches - Repair with a touch-up kit made for urethane finishes, which is available from Quality Carpet One.

Food, water, or dark spots (dog spots) - Use a cleaner developed specifically for urethane finishes to remove the spot or stain.  More stubborn spots may require additional scrubbing with the cleaner and a wood flooring scrub pad made for urethane floors.

Greasy spots - Rub the grease, lipstick, crayon, or oil with a cleaner developed for urethane.

Cigarette burns - Most common burns can be treated with a touch-up kit made for urethane finishes (rub with sandpaper, stain, and refinish).  For burns that reach deep into the wood, individual plank or parquet boards may need to be replaced.

Chewing gum, crayon, or wax - Apply a plastic bag filled with ice on top of the deposit until it is brittle enough to crumble off.  Clean the area with a product made for urethane finishes.

TROUBLESHOOTING STAINED AND WAXED FLOORS

If the scratches or stains are in the wood, the fix may involve a penetrating stain and wax.

Scratches - Repair by waxing the area.

Dried milk or food stains - Gently rub with a damp cloth.  Rub dry and wax.  When removing stains from any wood floor, always begin at the outer edge of the stain and work toward the middle.

Heel marks - Rub in a small amount of wax with a fine steel wool pad and hand buff to a shine.

Mold - Rub the spot with a wood cleaner.

Chewing gum, crayon, or candle wax - Apply a plastic bag filled with ice until the deposit is brittle enough to crumble off.  Crayon or candle wax can be removed by placing an ink blotter on the wax and applying a hot pressing iron to the top of the blotter.  Solvent-based wax can also be applied around the area to loosen the deposit.

Oil and grease stains - First rub the area with kitchen soap that has high lye content, or saturate some cotton with hydrogen peroxide and place it over the stain.  Then saturate a second layer of cotton with ammonia and place over the first.  Repeat until the stain is removed.  Let the area dry and then hand buff.

Dark spots (dog spots) and ink stains - Try the treatment for water spots mentioned above.  If the spot remains, apply a household bleach or vinegar and allow it to soak for an hour.  Rinse with a damp cloth, wipe dry, and smooth with fine sandpaper.  Stain, wax, and hand buff.

Cigarette burns - If the burn is not very deep, rub the area with fine sandpaper or steel wool.  Moisten the steel wool with wax for better results.  If the burn is deep, scrape the area with a pen knife to remove charred fibers.  Rub the area with fine sandpaper.  Stain, wax, and hand buff.

Wax build up - Strip the old wax away with odorless mineral spirits or a wood floor product made for stripping wax.  Use cloths and fine steel wool to remove all residues.  After it has dried, wax and buff the floor.

*Always use the wood flooring manufacturer’s cleaning, repair, and finish products when known.

* All of these products are available from any of our showrooms.  Please check with your sales consultant for details.

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